Our Capabilities

Excellence in Measurement Technology operates worldwide and we have extensive experience of working in a range of business sectors and cultures.

Our consultants have wide ranging experience in software development, project management, service management, acquisition and outsourcing, and can apply practical knowledge of what works for you and your organization to address your specific needs.

Our consultants are certified and experienced in the application of the Capability Maturity Model Integration (CMMI), Scaled Agile Framework (SAFe) Program Consulting, Certified Scrum Master (CSM), Certified Product Owner (CPO), Lean Manufacturing, ITIL foundations, Six Sigma Black belt, European Federation for Quality Management (EFQM) Business Excellence Model, and ISO standards to include Lead Auditor for ISO 9000, ISO 13485 (Medical Devices), ISO 20000 (Information Systems), ISO 27000 (Information Security) and Cloud Security Knowledge (CSK) certifications amongst others.

Our Mission

Our mission is to help our clients to successfully analyze and achieve their specific business goals. We aim to pragmatically apply our knowledge and experience of industry best practices to achieve measurable business improvement for your organization.

Our Company

Excellence in Measurement Technology was founded in the year 2000 by Margaret Tanner Glover. Margaret started EMT to help other software and services corporations and organizations realize their quanitative and qualitative business goals. In 2010, Kieran Doyle joined the company as a partner, adding his own extensive experience in quality management to EMT. Together, Kieran and Margaret have the capability and expertise to provide any and all of your process improvement and measurement business analysis needs.

Meet the Team

portrait of Margaret Tanner Glover

Margaret Tanner Glover, CEO and Founder

Margaret Tanner Glover is a former Captain in the U.S. Air Force who served as a Project/Program manager working in a world-wide theatre with a cross-functional team on a space defense program requiring complex logistics for a successful product delivery. After her time in the Air Force, she worked as a Project/Program Manager in the Telecom/IT Industry as a Director of Software Process Improvement at US Robotics/ 3Com Corp, which involved writing Design Control procedures for the electro-mechanical products for all the Engineering functions (mechanical, electrical, software and applications) with the building and delivery of modems and IT products.

Margaret also has extensive experience in teaching and training as a former Adjunct Professor at Colorado University who taught a master’s course in Software Product Management (EMEN 5430). Margaret also was a developer and Air Force Instructor for the “Joint Space Fundamentals” course in the Air Force.

Margaret uses worldwide industry best practices in Project Management. Margaret is a specialist in metrics and measurement analysis with implementation of statistical process control of defect density and productivity analysis with the result to improve customer satisfaction and business revenue.

portrait of Kieran Doyle

Kieran Doyle, President

Kieran Doyle is a certified SCAMPI Lead Appraiser and High Maturity Lead Appraiser, and has conducted appraisals in many countries around the world. Kieran is also a certified instructor for all of the current CMMI models, and has also worked with the SEI and the CMMI Institute on developing training materials.

Kieran has extensive experience of applying business improvement principles in many different settings, using a variety of frameworks to guide organisations. This has included all three CMMI frameworks (Development, Services and Acquisition), but also a range of ISO standards (e.g. ISO 9001, ISO 20000, ISO 27000, etc.); the EFQM Business Excellence Model; etc.

Kieran draws on over 20 years experience of developing software as a software engineer, quality manager and project manager to help with these business improvement activities. Much of this was in a telecommunications setting, but defence, and education have also featured in Kieran’s career.

Kieran has helped a number of range of organisations with their business improvement journeys, including defence, telecommunications, banking, education, acquisition and outsourcing, government, retail and financial services.

portrait of Fiona (费丽)

Li "Fiona" Fei (费丽), Consultant

Fiona is a certified CMMI SCAMPI Lead Appraiser with over eight years of experience in project monitoring and quality control management. She has served on many SCAMPI appraisals including High Maturity appraisals and also has experience as a full-time consultant, having helped several companies attain and maintain their desired Maturity Level of CMMI.

Fiona is familiar with the software development and IT services industries, and the Agile best practices widely used in such industries. Margaret and Fiona have jointly taught the Agile class that EMT has developed. She is a skilled consultant with strong group management, communication, and problem-solving abilities and is fluent in both Chinese and English.

portrait of Hillel Glazer

Hillel Glazer, Consultant

Hillel has taught, spoken, and lead appraisals and transformations throughout the world. He is widely published and a well-known thought-leader in both the agile/lean and CMMI communities and became the first authority in blending traditional methods with lean/agile methods. Hillel brings rich and deep engineering and business experience to solve complex problems elegantly and effectively.

Hillel has successfully transformed companies in many industries from aerospace to medical devices and finance to transportation. He's worked in companies of all sizes from start-ups through mature multi-billion-dollar public and private entities. Using Flow, lean, TOC, and agile as a foundation, Hillel amplifies the impact of his role as a High Maturity Lead Appraiser (for DEV and SVC) to help companies achieve balance between capacity and demand.

His professional passion is to help companies architect their enterprises to stably grow and succeed in all facets of their operation. When not working with CMMI or agile/lean he is a start-up coach in Baltimore City's Emerging Technology Centers tech incubator.

portrait of Jonathan Dean

Jonathan Dean, Consultant

Jonathan is a Management Consultant specialising in Business Process Improvement and Agile Coaching with over 30 years’ experience in the IT industry. Originally a Software Engineer developing safety-critical avionic systems to the highest quality standards, he has practical experience at all levels across the full development lifecycle, and in a wide range of disciplines and market sectors.

As a business process improvement specialist, Jonathan has delivered CMMI appraisal and assessment services to a number of high-profile organisations and has presented at several UK and international conferences. He was formerly a CMMI certified SCAMPI B/C Team Leader and has participated in dozens of formal and informal SCAMPI appraisals. He has a particular interest in preparing client organisations for appraisals and working with them afterwards to develop and enact their process improvement plans.

Jonathan is a SAFe Certified Program Consultant, a Certified Scrum@Scale Practitioner and an experienced agile coach and trainer and has considerable experience of using and training people in these and other related frameworks.

He is also an experienced project manager having been responsible for the successful delivery of a number of high value projects, and is familiar with most popular PPM methods and frameworks including PRINCE 2, MSP, PMP.



Graham Technologies
McLane Advanced Technologies
PSS - Preferred Systems Solutions
Radius Technology Group


“EMT’s professionalism and knowledge of CMMI and Agile principles played an integral role in rapidly learning and subsequently leading Graham Technologies through our successful CMMI Level III Dev appraisal. EMT’s dedication and personal commitment to remaining flexible with our schedule, as well as not only appraising Graham Technologies, but providing above & beyond insight and recommendations, was second to none. The service EMT provided exceeded all expectations, and guarantees a continuing successful relationship.”
William Graham,
President and CEO of Graham Technologies

“Maggie was able to demystify the high maturity process areas and show us the real benefit of quantitatively managing our work. She took complex topics and broke them down into easy-to-understand lessons that we gathered true business insight from.”
Joanna Patterson,
Quality Assurance Engineer at CACI

“Maggie was a pleasure to work with. She went out of her way to understand our business as part of her approach to our CMMI ML3 appraisal. This was critical as it streamlined the appraisal process. Her great attitude and positive approach created an environment that kept things moving while keeping an element of fun in the process. I would highly recommend Maggie to anyone searching for appraisal support.”
Chris Turpin,
Director of Suntiva

“Kieran's knowledge of the CMMI model and how to get the best out of it never fail to impress. This is nothing more than you'd expect from a Lead Appraiser, but what Kieran also brings to an organisation or CMMI journey is a wealth of practical implementation experience, what has worked for others and where others have hit problems. Invaluable to any organisation embarking on a transformation programme. ”
Mark Aked,
Senior Business Analyst at Zenith

“Maggie was instrumental in helping us achieve our desired goals. She quickly analyzed the situation and the issues, accurately identified our key strengths and weaknesses, developed the detailed strategy for improvement, and then was highly effective in working with the entire organization to get it accepted and implemented. We would not hesitate to call upon her again.”
Steve Fried,
Principal at SBF & Associates

“I have had the pleasure working with Kieran several times over the last three years. He has helped the Norwegian Army with CMMI training, two appraisals (as Lead Appraiser), and supported the organization with insight in our improvement work. Kierean is very enthusiastic about his work and a great communicator. He works well with all levels in the organization, which has helped us to communicate the importance of continues improvement.”
Tore Skoglund,
Service Managment Consultant
at Norsk Tipping

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